How Do I Place an Order?

You can order via two methods in our web site,


Guest Mode : Make a order without registering our website...
  • Select the product you need to order and click add to cart button.
  • Click the cart button to check your orders you have made
  • Select recipient, contact number, email address and address
  • Fill in your details and click 'Submit Your Order' button
  • You will get a notification to your email on the products you have ordered and order ID.
  • After the payment confirmation, Order will be delivered to you within 1-7 working days (Within Sri Lanka) and It'll 1-60 days for deliver other countries.

Account Mode : Make a order with registering our website...
  • First login to web site using Account Menu > SignIn.
  • Select the product you need to order and click add to cart button.
  • Click the cart button to check your orders you have made
  • Select recipient, contact number and address from list. *if you doesn't have address on list, click Address Book for add an address
  • Fill in your details and click 'Submit Your Order' button
  • You will get a notification to your email on the products you have ordered and order ID.
  • After the payment confirmation, Order will be delivered to you within 1-7 working days (Within Sri Lanka) and It'll 1-60 days for deliver other countries.

What Shipping Methods Are Available?

  • We use private delivery services such as Promit,Domex,Pronto Lanka etc. for delivering our products around Sri Lanka.
  • For foreign countries, we use Sri Lanka Postal Services, DHL and other private delivery companies for various countries.


Do I Need A Account To Place Order?

No, you can use default Guest Mode as mentioned above, Also we recommending to create acount using Account Menu > SignIn. If you create an account, there is more features & benifits.


How Long Will it Take To Get My Package?

Within Sri Lanka after the payment confirmation, order will be deliver in 1-7 working days. However foreign country delivery will get 1-60 days for delivery. Mostly 25 days.


How Should I to Contact If I Have Any Queries?

You can contact us on: +94778833243
Email: info@grimwayceylon.com